Prolonged Film Submission

About a month ago now I'd submitted one of my newly made films onto the website where I await approval. However, the status on the film still states it is "pending" for approval, to which it has been nearly a month ago since I submitted it.
I don't think it takes too long to view a film and accept it so why is it taking so long to be submitted? The film is a conventional lego production with no sexual content or swearing etc. Is there just something wrong with the system or does it always take this long? :?
Thanks :wink